IVR Store Locator System

IVR, interactive voice response, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. IVR is widely used in various call centers. Agilis Technologies newly developed a store locator IVR system which can help companies handle complex call routing. Customers can route calls quickly and correctly based on complex business rules related to their regional offices and territories and the entire system is maintainable through a secure online interface.
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